MCS and CELS Computing Documentation

• Systems Status - A list of known problems
• CELS Virtual Help Desk

This page indexes all the Frequently Asked Questions for CELS computing. You can search for a keyword or browse below. In general, you can find status updates at the CELS Systems blog, "Dispatches from the geeks".

If you can't find the answer to your question here, please email help@cels.anl.gov. The CELS Help Desk is located in Building 240 (aka TCS), at 2E15, and is staffed from 9:00 AM until 11:30 AM and 1:00 PM until 5:00 PM, Monday - Friday. The Help Desk phone number is (630) 252-6813.

Getting Started

• TCS Conference Center & Tenant Manual - information on building 240
• CELS Computing Facilities: Getting Started
• Services the CELS Systems Group provides
• Computer User Agreement / Acceptable Usage Policy
• Foreign Travel with Laptops (personal or lab-owned)
• Surveymonkey New: Dec 2017

Request or Manage your CELS Account Account Sponsorship and Retention Policies Accounts and Passwords you'll use at MCS/CELS/LCF Password Guidelines Using Wireless at Argonne Request IP address(es) (register your computer for use on our wired network) General CELS Questions How can I leave a file for someone else to pick up via FTP? What is the policy for creating or leaving files in the /home/ftp/incoming directory? How do I recover files that I've deleted? Where are the log files? How do I change my startup shell? How do I change or reset my password? How do I protect my password? How do I get my name listed on the Staff Directory web page? How do I get my own homepage at MCS? What are the general use compute servers for the division? How do I delete files if my directory has exceeded its quota?

Offsite Access Printing with Dash VPN VPN Cisco client download and instructions Getting by without a VPN client SSH keys Printers Faxing in TCS Desktop and Laptop Support SoftEnv (.soft) Request a Database Virtual Help Desk

Self Service

Service Name	Provider	ANL Login?	MCS Login?	Can I create it?	Explanation
GitLab (Restricted) (git)	Systems	N	Y	Y	An internal instance of GitLab that can be used for hosting git repositories. Accessible via VPN and on-site at ANL only
GitLab (Public) (git)	Systems	N	Y	Y	An instance of GitLab that is publicly accessible. Repositories can be private with restricted access to certain users or groups. Site is accessible from anywhere.
CELS Subversion (svn) (DEPRECATED)	Systems	N	Y	N	Systems creates new repos. CELS account required for login
RepoCafe (svn)	Systems	N	Y	Y	Only CELS users can create repos and guest accounts. Documentation is provided here.
Wordpress	Systems	N	Y*	Y*	Systems creates new sites. Only CELS users can create accounts for other users. Sites can be configured to use CELS credentials, ANL credentials, or can use standalone Wordpress credentials.
Confluence (collab)	Systems	N	Y	Y*	External users can request read-only accounts. Space owners can give those accounts read and/or write access to their spaces if they so desire. CELS users can create spaces at will.
jira	Systems	N	Y	Y*	Users can request read-only accounts. Project owners can give those accounts full access to their projects if they so desire. We are looking into way to enable CELS users to create projects on their own. At present, only Systems can create them.
Box	CIS	Y	N	N	Can share repositories with any user inside or outside ANL without affecting that user's quota. See BIS page for Box.
MediaWiki	Systems	N	Y*	Y*	Systems must create new wiki sites (send a request to CELS HELP DESK), wiki owners can add standalone accounts at will. Sites can be enabled to authenticate against MCS accounts as well. DEPRECATED
Shell Access	Systems	N	Y	N	External users can request accounts via https://accounts.mcs.anl.gov. Unix groups are created by Systems, managed by owners.
Mailing Lists	Systems	N	N	N*	Mailing lists are created by Systems. Membership is controlled entirely by list requestor/maintaner.

Web and Mail

Mail Attachments Mailman in CELS: Requesting and managing mailing lists How to use the Argonne Address Book with your E-Mail Client (ANL only) Common MCS Distribution Lists Using the Web Proxy Confluence (collab.cels.anl.gov) Documentation Mediawiki questions Personal webspace

Operating Systems

Windows - includes software, such as Office. Windows Terminal Services - Getting by without windows. Linux Mac OS X - includes software, such as Office.

Configuring RapidSVN on Mac OS X Configuring TortoiseSVN on Windows XP

How do I request a(n)...

Database? Wired IP address? Laptop Rebuild? Mailing List? RT Queue?

SVN repository and/or TRAC site? GIT repository and/or TRAC site? Unix group? Wordpress Blog Loaner Laptop?

Other

Reserving Equipment (includes laptops for travel loaners) Blue Jeans at Argonne MCS Controlled Documents 2208 (Fishbowl) 4K Display 3178 and 4172 Displays 3162 and 4162 Displays

SSL Certificates Software Accounting Jenkins Continuous Integration Box File Sharing for Administrative/Operational users BIO Wetlab Network Instructions