Difference between revisions of "MCS and CELS Computing Documentation"
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+ | =Important note= | ||
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+ | '''The information on this page may not be the most up-to-date. We are in the process of migrating this (and updating it as we move it) to the [http://virtualhelpdesk.cels.anl.gov/service-catalog/ CELS Virtual Help Desk] page. Please see [https://virtualhelpdesk.cels.anl.gov/docs/ the new documentation page] including our [https://virtualhelpdesk.cels.anl.gov/docs/service-catalog/ service catalog]. | ||
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+ | *'''[https://virtualhelpdesk.cels.anl.gov/docs/web-and-mail/mfa-and-office-365/ CELS-specific MFA documentation]''' | ||
*'''[https://twitter.com/mcssys Systems Status]''' - A list of known problems | *'''[https://twitter.com/mcssys Systems Status]''' - A list of known problems | ||
*'''[http://virtualhelpdesk.cels.anl.gov/service-catalog/ CELS Virtual Help Desk]''' | *'''[http://virtualhelpdesk.cels.anl.gov/service-catalog/ CELS Virtual Help Desk]''' | ||
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+ | __TOC__ | ||
+ | ==Introduction== | ||
+ | This page indexes all the Frequently Asked Questions for CELS computing. You can search for a keyword or browse below. In general, you can find status updates at the CELS Systems blog, [https://mcssys.wordpress.com "Dispatches from the geeks"]. | ||
− | + | If you can't find the answer to your question here, please email [mailto:[email protected] [email protected]]. The CELS Virtual Help Desk is staffed from 9:00 AM until 11:30 AM and 1:00 PM until 5:00 PM, Monday - Friday. The Help Desk phone number is (630) 252-6813. In-person assistance can be made by appointment via phone or e-mail. | |
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− | If you can't find the answer to your question here, please email [mailto:[email protected] [email protected]]. The CELS Help Desk | ||
==Getting Started== | ==Getting Started== | ||
*[http://tcs.anl.gov TCS Conference Center & Tenant Manual] - information on building 240 | *[http://tcs.anl.gov TCS Conference Center & Tenant Manual] - information on building 240 | ||
− | *[ | + | *[https://virtualhelpdesk.cels.anl.gov/docs/getting-started-with-cels-computing/ CELS Computing Facilities: Getting Started] |
*[http://virtualhelpdesk.cels.anl.gov/service-catalog/ Services the CELS Systems Group provides] | *[http://virtualhelpdesk.cels.anl.gov/service-catalog/ Services the CELS Systems Group provides] | ||
− | *[ | + | *[https://virtualhelpdesk.cels.anl.gov/docs/cloud-and-external-services-provided-by-cels/surveymonkey/ Surveymonkey] |
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− | + | *[https://accounts.mcs.anl.gov/ Request or Manage your Legacy Account] (soon to be retired) | |
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− | *[https://accounts.mcs.anl.gov/ Request or Manage your | ||
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*[http://virtualhelpdesk.cels.anl.gov/request-ip-address/? Request IP address(es)] (register your computer for use on our wired network) | *[http://virtualhelpdesk.cels.anl.gov/request-ip-address/? Request IP address(es)] (register your computer for use on our wired network) | ||
− | *[ | + | *[https://virtualhelpdesk.cels.anl.gov/docs/remote-access/ Offsite Access] |
− | + | *[https://virtualhelpdesk.cels.anl.gov/docs/tips-and-tricks/printing-from-dash/ Printing with Dash] | |
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*VPN | *VPN | ||
− | **[ | + | **[https://virtualhelpdesk.cels.anl.gov/docs/remote-access/cisco-vpn-client-download-and-instructions/ VPN Cisco client download and instructions] |
− | **[ | + | **[https://virtualhelpdesk.cels.anl.gov/docs/remote-access/getting-by-without-a-vpn-client/ Getting by without a VPN client] |
− | *[ | + | *[https://virtualhelpdesk.cels.anl.gov/docs/linux/ssh/ SSH] |
− | *[ | + | *[https://virtualhelpdesk.cels.anl.gov/docs/getting-started-with-cels-computing/printing/ Printers] |
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*[https://virtualhelpdesk.mcs.anl.gov/Database_Request/ Request a Database] | *[https://virtualhelpdesk.mcs.anl.gov/Database_Request/ Request a Database] | ||
*[https://virtualhelpdesk.mcs.anl.gov/ Virtual Help Desk] | *[https://virtualhelpdesk.mcs.anl.gov/ Virtual Help Desk] | ||
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==Web and Mail== | ==Web and Mail== | ||
<table border=0 width=100%> | <table border=0 width=100%> | ||
<tr><td valign=top width=50%> | <tr><td valign=top width=50%> | ||
− | *[ | + | *[https://virtualhelpdesk.cels.anl.gov/docs/web-and-mail/ Mail] |
− | *[ | + | *[https://virtualhelpdesk.cels.anl.gov/docs/web-and-mail/mailman/ Mailman mailing lists in CELS] |
− | + | *[https://wordpress.cels.anl.gov/inside-cels/shared-services-resources/systems/cels-mailing-lists/ Common MCS Distribution Lists] | |
− | *[https:// | + | *[https://virtualhelpdesk.cels.anl.gov/docs/remote-access/getting-by-without-a-vpn-client/#socks-proxy Using the Web Proxy] |
− | + | *[https://virtualhelpdesk.cels.anl.gov/docs/linux/home-directories-and-project-directories/web-public_html-directories/ Personal webspace] | |
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</td></tr></table> | </td></tr></table> | ||
==How do I request a(n)...== | ==How do I request a(n)...== | ||
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*[http://virtualhelpdesk.cels.anl.gov/welcome/request-a-database/? Database?] | *[http://virtualhelpdesk.cels.anl.gov/welcome/request-a-database/? Database?] | ||
*[http://virtualhelpdesk.cels.anl.gov/welcome/request-ip-address/? Wired IP address?] | *[http://virtualhelpdesk.cels.anl.gov/welcome/request-ip-address/? Wired IP address?] | ||
*[http://virtualhelpdesk.cels.anl.gov/welcome/request-computer-build/? Laptop Rebuild?] | *[http://virtualhelpdesk.cels.anl.gov/welcome/request-computer-build/? Laptop Rebuild?] | ||
*[https://virtualhelpdesk.cels.anl.gov/mailing-list-request/? Mailing List?] | *[https://virtualhelpdesk.cels.anl.gov/mailing-list-request/? Mailing List?] | ||
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*[https://virtualhelpdesk.cels.anl.gov/request-a-wordpress-blog/ Wordpress Blog] | *[https://virtualhelpdesk.cels.anl.gov/request-a-wordpress-blog/ Wordpress Blog] | ||
− | *[ | + | *[https://virtualhelpdesk.cels.anl.gov/virtual-help-desk-requests/request-a-loaner-laptop/ Loaner Laptop]? |
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Latest revision as of 22:17, 2 November 2021
Important note
The information on this page may not be the most up-to-date. We are in the process of migrating this (and updating it as we move it) to the CELS Virtual Help Desk page. Please see the new documentation page including our service catalog.
- CELS-specific MFA documentation
- Systems Status - A list of known problems
- CELS Virtual Help Desk
Introduction
This page indexes all the Frequently Asked Questions for CELS computing. You can search for a keyword or browse below. In general, you can find status updates at the CELS Systems blog, "Dispatches from the geeks".
If you can't find the answer to your question here, please email [email protected]. The CELS Virtual Help Desk is staffed from 9:00 AM until 11:30 AM and 1:00 PM until 5:00 PM, Monday - Friday. The Help Desk phone number is (630) 252-6813. In-person assistance can be made by appointment via phone or e-mail.
Getting Started
- TCS Conference Center & Tenant Manual - information on building 240
- CELS Computing Facilities: Getting Started
- Services the CELS Systems Group provides
- Surveymonkey
- Request or Manage your Legacy Account (soon to be retired)
- Request IP address(es) (register your computer for use on our wired network)
- Offsite Access
- Printing with Dash
- VPN
- SSH
- Printers
- Request a Database
- Virtual Help Desk