MCS and CELS Computing Documentation

From MCS IT Wiki

This page indexes all the Frequently Asked Questions at MCS. You can search for a keyword or browse below.

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If you can't find the answer to your question here, please email systems@mcs.anl.gov. The MCS Help Desk is located in Building 221, Room B256, and is staffed from 8:30 AM until 11:30 AM and 12:30 PM until 5:00 PM, Monday - Friday. The Help Desk phone number is (630) 252-6813. The Fax number for submitting Account Policy forms is (630) 252-7692. Please use e-mail if at all possible when reporting problems.

The old page for FAQs is still accessible for any information that has not yet been transferred here.

Contents 1 Getting Started 2 Web and Mail 3 Operating Systems 4 Other

Getting Started

MCS Computing Facilities: Getting Started

Request or Manage Account Account Sponsorship and Retention Policies Passwords you'll use at MCS/CLS/LCF Password Guidelines OTP (CryptoCARD) Resync Using Wireless at Argonne Request IP address(es) (register your computer for use on our wired network) General MCS Questions How can I leave a file for someone else to pick up via FTP? What is the policy for creating or leaving files in the /home/ftp/incoming directory? How do I recover files that I've deleted? Where are the log files? How do I change my startup shell? How do I change or reset my password? How do I protect my password? Where can I find MCS and 221 ES&H Information? How do I get my name listed on the Staff Directory web page? What are the general use compute servers for the division?

Offsite Access VPN VPN Cisco client download and instructions VPN native OS X and Windows client instructions Windows Printing through the ANL VPN Getting by without a VPN client SSH keys Kronos (time cards) Printers *NEW* Updated with new server information. Laptops SoftEnv (.soft) Waterfall Glen, the MCS MUD Request a Database

Web and Mail

Mail *NEW* Updated with new server information. Attachments Creating and Managing Majordomo-based mailing lists List Archives on Web (MCS only) How to use the Argonne Address Book with your E-Mail Client (ANL only) CLS Web Content Management

Common MCS Distribution Lists Using the Web Proxy

Operating Systems

Windows

Linux

MacOSX

Configuring RapidSVN on Mac OS X

Configuring TortoiseSVN on Windows XP

Other

Adobe Connect at Argonne

Zimbra